Business Data (B.D) is a Albanian-based inbound and outbound telemarketing and customer service company that allows companies to benefit from custom-designed call center solutions that are delivered in different languages. Whether the goal is to reach new market segments B.D is flexible in meeting client needs.
The philosophy that B.D promotes is that cultural connections are key to establishing long-term company/customer relationships. Language, community understanding, and a personal touch all contribute to a first impression that is positive and familiar for potential customers. Real communication goes far beyond a sales pitch or scripted response and B.D makes sure that each call does exactly this.
Clients have come to know that performance and professional standards are also part of what B.D offers through its highly-qualified team which is trained to use the latest call center equipment and management software. Whether the need is business to business, or direct to customer, B.D delivers solid results.