Tirane, ofroj vend pune Telemarketing Support Specialist 196 views2 applications

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Telemarketing Support Specialist
Purpose of Position: Prepare documentation for delivery, monitor and manage handsets sales standalone & plan connected..
Main Tasks:

1. Fulfil customer orders in CRM systems as requested by TLM Team;
2. Print and prepare customer documentation for delivery;
3. Prepare payment coupons and fiscal declaration;
4. Perform customer related FO activities;
5. Complete new connections and Port in;
6. Prepare handsets/devices sales standalone and plan connected;
7. Deliver customer documentation to the courier service twice a day;
8. Cancel denied orders & relevant financial interactions in systems (BOSS, CRM &smPOS);
9. Monitor and manage shop stock;
10. Other duties as per job responsibility.

Education: University Diploma.
Experience: Previous experience in Call Center area is preferable.

Skills:

• Very Good Communication & Negotiation Skills & Team Spirit,
• Confidentiality,
• Basic Computer Programs knowledge,
• Very Good knowledge in English language.

Interested candidates should apply through: Jobs.One.al
Deadline for the application is July 27^th2023.
We will be glad to interview all candidates selected from the CV screening.

HR GROUP