Rogner Hotel Tirana ofron vend pune: Restaurant Cashier – Hostess 178 views1 application

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Position: Restaurant CASHIER / HOSTESS
LocationRogner Hotel Tirana
Profile: We are looking for energetic, flexible and confident individuals to join our team!

The ROGNER Hotel Tirana is an international five star- and leading hotel in Tirana with 178 rooms and suites, meeting facilities, restaurant, bars, other F&B outlets, a recreation area and offices to rent in the business wing of the building. The owner and management company of the Hotel is ROGNER International Hotels & Resorts in Villach/Austria

Job Purpose:
The primary role for this job position is to welcome guests and assist them in the in-store check-out process, as well being responsible for controlling cash flow in the restaurant. Main duties include issuing coupons, collecting payment and giving appropriate change. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.

Essential Duties:

  • Welcome/Greet incoming and departing customers warmly with a genuine smile
  • Communicate in a positive, professional style and develop positive relationships with customers and co-workers
  • Issue receipts, change, refunds
  • Ensure coupons are delivered in time with the customer’s order and pricing is correct
  • Handle cash, credit or check transactions with customers and keep reports of transactions
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Process returns and checks if items are damaged
  • Resolve customer complaints, guide them and provide relevant information
  • Answer customers’ questions and address issues to accordant superiors when needed
  • Ensure that costumers are satisfied with their order and respond promptly to any requests
  • Perform specific side-work tasks and ensure the total cleanliness and smooth operation of the restaurant
  • Good knowledge of the cashing system; responsibility for correctly keeping the costumer’s account and settling payments.
  • Fluently English and Albanian verbal and written
  • A willingness and ability to serve our demanding clientele

Interested applicants may send their resumes with a recent photo by e-mail to:
Tel.: +355 4 2 235035; Fax: +355 4 2235050

PS: Only candidates that fulfill the required qualifications will be contacted for an interview

All applications will be treated in full confidentiality according to law No. 9887 for “Protection of Personal Data”

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Company Information
  • Total Jobs 0 Jobs
  • Location Tiranë
  • Profili Hoteleri