We are looking for a Software training specialist who can train clients, customers, and internal teams on best practices of using our SaaS software. You have amazing soft skills to deliver engaging presentations, and training sessions.
A highly proactive, resourceful, and accountable person who takes a deep sense of ownership, responsibility, and pride in driving and delivering quality learning experiences and content.
An articulate communicator, with a knack for making complex concepts and technical content accessible and meaningful to a diverse audience.
A thoughtful, active listener who demonstrates empathy and patience with new learners, while speaking confidently and authoritatively on best practices.
A lifelong learner who is naturally drawn to acquiring new skills, learning about new subjects, and sharing knowledge with others who are interested.
Adept at building relationships and collaborating effectively with all levels of the organization.
An effective, detail-oriented planner, with a strong ability to self-manage, prioritize tasks and adapt to changing directives.
3+ years experience delivering live training, preferably for a SaaS-based product.
Bachelor’s degree in Computer Science, Business, Mechanical Engineering, Adult Education or other related field (or equivalent experience).
Proficient with Microsoft Word, Excel, PowerPoint and Publisher, or Google Suite.
Working knowledge of JIRA or equivalent work management tools, as well as documentation tools such as Confluence.
Fluency in English (verbal and written). Fluency in additional languages is an asset.
Ability to travel on-site to support client training needs as required (in a post-COVID world and travel becomes the norm).
Flexibility to work outside normal business hours to accommodate trainees in different time zones.
Domain knowledge of PLM or PDM, CAD software, product development and or engineering is an asset.
Certificate in Adult Learning & Development, Professional Training, Instructional Design, or equivalent is an asset.
Basic knowledge of graphic design and/or video editing software is an asset.
- Language anglisht
- Experience Level me eksperience