Remote Chat Support Representative 88 views4 applications

We are looking for a candidate who is Fluent in English, is energetic and has a passion for Customer Service (Phone/Email/Chat), and is technically savvy.

What We Need

  • We are seeking a Customer Support Representative with Advanced/Excellent English to work remotely
  • Key responsibilities will include:
    • Must have customer service work experience or have worked in similar positions
    • With a background in handling Inbound/Outbound calls/emails/live chats
    • Excellent Communication Skills and Common Sense

What We’re Looking For

  • Time commitment
    • 25+ hours per week
    • Weekdays and Weekends hours
  • Skills and Technical Knowledge
    • Advanced English Speaking and Writing skills
    • Ability to analyze reports and data from our various software programs
    • Very savvy with current computer technology
    • Can work independently while still meeting tight timelines
    • Strong problem solver who takes personal initiative to find creative solutions and identify new opportunities
    • Technically Savvy using web applications and communication software

 Personality and Approach to Work

    • Incredibly organized and detailed
    • Outstanding communicator
    • VERY proactive thinker
    • Receptive to constructive criticism
    • Problem solver

Technology and Communication

  • Communication – Slack and Email
  • Document Management – Google Docs & Microsoft Office
  • File Management – Google Docs and Dropbox
  • LiveChat

More Information

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Company Information
  • Total Jobs 25 Jobs
  • Location Maqedoni
  • Profili Telekomunikation