Happy Guest Agent 71 views1 application

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An opportunity to join a fast expanding team for a UK based Company, in the position of a Happy Guest Agent.
If you have a strong will and commitment to work, think you meet the requirements for this position, do apply at the below mentioned email address.

info@peymans.com

This is an office based and not an online job.

Mission for Happy Guest Agent

To ensure that each guest has a comfortable and enjoyable stay and that

their needs are met as best as possible-going above and beyond of what is

expected of us.

To make Peymans renowned for an extremely high level of Guest Services.

Outcomes

– serve guests and staff by phone, text and e-mail

– ensure all housekeeping is arranged for upcoming day

– supervise housekeeping, bin collections, check-ins, check-outs and

maintenance

– keep track of moving inventory including certain fobs

– participate in, and contribute to a learning process

– follow up with guest’s reviews /feedback

– follow all general and shift specific office procedures

– collect functional contact details for all guests

Competencies

Proactively

Efficiency

Honesty/Integrity

Attention to detail

Enthusiasm

Team work

Persuasion

Organization and planning

Follow – through on commitments

Intelligence

Analytical skills

Persistence

 

Please note: CV-s should be in English and with photo, otherwise won’t be taken into consideration.

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