Greeters 88 views1 application

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Principal Duties and Responsibilities 


  • Greet visitors warmly and professionally upon arrival, helping in a clear and concise manner. 
  • Answer basic questions about services and procedures, providing accurate and up-to-date information. 
  • Manage queues and maintain order. 
  • Provide constructive feedback process and regular performance evaluation. Responsible for providing directions, building facilities information.   
  • Ensure audit reports of these visits are maintained in Atlas via Management Reporting. 


Client Coordination: 


  • Coordination, visitation and communication with the client on  an as needed basis with prior approval of the Task Order Manager. 
  • Ensure that personnels are adequately equipped/trained to utilize clients services in the country or area assigned. 
  • Answer questions effectively and accurately from the client within agreed upon timeframe. 
  • Escalate cases as needed to the Task Order Manager. 

 Reporting and Security: 

  • Maintain orderliness and enforcing security protocols and procedures.  
  • Report any suspicious behaviors to the security. 
  • Provide regular report and feedback on applicants. 
  • Maintain accurate record of all activities. 
  • Ensure smooth workflow and queue management. 
  • Effective communication. 

 Supervision Received 

o Supervision will be provided by Greeters Supervisor. However, this position requires significant ability to operate and excel independently. 


Qualifications and Skills 


  • Bachelor or Master’s Degree in any relevant field. 


Professional Experience 

  • Three to five years of relevant professional experience required. 
  • Experience in client relations and customer service management. 
  • Call center experience valued. 
  • Hotel Management experience. 
  • Experience in drafting concise written reports. 
  • Strong IT skills to include proficiency in MS Office (Word, Excel, Outlook, and PowerPoint). 


Language Skills 

  • Fluency in spoken and written English. 
  • Fluency in spoken and written in Albanian. 


Interpersonal Skills 

  • Clear and concise communication skills.  
  • Strong commitment to security and confidentiality.  
  • Culturally sensitive, respectful of diverse customs and beliefs, and avoid making offensive or discriminatory remarks.  
  • Ability to work independently without supervision.  
  • Ability to maintain composure during emergencies. 
  • Ability to be able to create creative solutions to minor issues. 
  •  Flexibility in work hours and full availability during work week. 
  • High level of punctuality, work ethic and discretion. 
  • Ability to build and maintain effective relationships with the client, team members, and various service vendors. 




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Company Information
  • Total Jobs 0 Jobs
  • Location Afrika e jugut
  • Rruga/Zona omorinre johnson street
  • Tel/Mob KloverHarris is a leading human capital consulting company in Lagos, Nigeria. We specialize in providing comprehensive solutions in Learning and Development, HR Outsourcing, Business Consulting, and Information Technology. With a steadfast commitment to excellence and a customer-centric approach, we empower organizations to optimize their human resources, drive growth, and achieve sustainable success.
  • Profili Institucione/Organizata, IT, Punesim, Sherbime Financjare