ENGLISH-SPEAKING CUSTOMER SERVICE AGENT – WORK FROM HOME, FULL-TIME ONLY 1415 views19 applications

CUSTOMER SERVICE AGENT – WORK FROM HOME, FULL-TIME ONLY

 

Calls Experts is a global contact center solution provider with 15+ years of experience in the American and Canadian markets. Calls Experts is here to help both – those with experience and to teach those, who want to learn and build their careers. With Calls Experts this is not just a job, this is a real career! We are looking for a Customer Service Agent to process inbound and outbound calls remotely.

Market: US and CA.

Vertical: Insurance.

You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.

Duties and Responsibilities:

  • Process inbound and outbound call traffic to qualify leads and make live transfers
  • Qualify prospects
  • Resolve client queries
  • Prepare customer spreadsheets and keep online records

Requirements:

  • CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM, Windows 10/11
  • Ability to work 8/9-hour shifts 5d/week in EST. Shifts between 9am – 9pm EST.
  • Great command of the English Language
  • Ability to handle objections, utilize persuasive skills – easy with small talks
  • Ability to thrive in fast pace virtual platform
  • Profound work ethics
  • Willingness to learn and grow

Compensation and Benefits:

  • USD $500 basic monthly salary + up to USD $500 bonus/month

 

If you are interested in applying, please send a short audio recording about your work experience via Skype:

Skype link: https://join.skype.com/invite/mZRN7o5yii5f

Skype id: live:.cid.49c4dc32aaea5af9

Skype name: natalie_h

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Company Information
  • Total Jobs 1 Jobs
  • Location Albania, Tiranë, Durrës