Customer Service Representatives (inbound+ chat email) ITA/ENG/ESP/DE 506 views8 applications

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Are you passionate about customer service and have excellent communication skills? Join our customer service team and provide professional support through inbound calls, chat,and email. Join a dynamic and collaborative work environment where you can practice your problem solving skills and deliver a high-quality customer service experience.

What we offer:

  • Motivating salary from 330-500 lek/ hour and lucrative bonuses
  • Member Get Member bonus
  • Paid training
  • Development and career opportunities
  • A dynamic and sociable work environment.
  • Attention to people’s needs (work-life balance)
  • Professional training to understand how customer care works
  • Many other tools that will enable you to better understand the world of ‘Customer Servic

Join the Transcom family in the role of Italian/English/Spanish/German language Customer Service Rappresentative!

By doing this role you will be an active member of our company by providing superior and professional customer service, responding to customers, using all appropriate communication channels, identifying and assessing customer needs to achieve customer satisfaction. Our customers’ satisfaction is important to us, and the well-being and comfort of our employees is equally important.

What we are looking for:

  • High school diploma or equivalent
  • Level of written and spoken Italian/English/Spanish/German language B2/C1
  • Good knowledge of PC use (intermediate level)
  • Excellent interpersonal, communication and expository skills
  • Propensity for teamwork, problem solving and focus on results
  • Good disposition to innovative change and learning
  • Highest reliability punctuality, accuracy and organization


What life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Apply and find out for yourself!

Send your application to hralbania@transcom.com

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Company Information
  • Total Jobs 7 Jobs
  • Location Tiranë, Durrës, Shkodër
  • Rruga/Zona Rruga Taulantia, tek Euromax Kati 2, Lagjia 1 2001 Durrës Albania
  • Profili Call Center