Customer Service Representative in Russian language 48 views

If you are tired of the usual casual jobs, come and see us to learn about the world of the contact centre: we are looking for Customer Experience Specialists in Russian language to manage the customer service (customer care) of a major international client in the e-commerce sector.

In this role you will be the voice of our client in the fashion sector to support its customers. You will answer incoming phone calls and also chat and email.

What we offer:

International context and dynamic working environment
Attention to people’s needs (work-life balance)
Opportunities for growth within the company
Online, continuous training and recognition of work commitment

Join our Transcom family in the role of Customer Experience Specialists Inbound + chat/mail in Russian language.

What we are looking for:

High school diploma or equivalent
Russian language level C1
Good knowledge of PC use (intermediate level)
Excellent interpersonal, communication and presentation skills
Willingness to work in a team, solve problems and focus on results
Good flair for innovative change and learning
Maximum reliability punctuality, precision and organisation
Willingness to work in shifts

About Transcom

We are a global network of 30,000 customer service specialists, in 26 countries, passionate about delivering exceptional customer experiences. Equipped with smart technology, we do the impossible to stay one step ahead of the latest trends while supporting our customers, because we care! At Transcom we care about our local communities and continuously support them, we care about diversity, inclusion and sustainability, we care about the needs, careers, development and well-being of our employees.

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Apply and find out for yourself!

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Company Information
  • Total Jobs 6 Jobs
  • Location Durrës
  • Rruga/Zona Rruga Taulantia, tek Euromax Kati 2, Lagjia 1 2001 Durrës Albania
  • Profili Call Center