Customer Experience Specialists Inbound+ chat/mail service in the airline industry ENG+ITA 118 views

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If you are tired of the usual casual jobs come and see us to learn about the world of contact center: we are looking for Customer Experience Specialists in English and Italian languages to manage the customer service (customer care) of a major international client in the air transportation industry.

Doing this role you will be the voice of our air transportation client to support their customers.

What we offer:

Starting from 400 lek/h net (for bilingual profile)
International background and dynamic work environment
Flexible shift schedules
Attention to people’s needs (work-life balance)
Opportunities for growth within the company
Online, ongoing training and recognition of work commitment

Join our Transcom family in the role of Customer Experience Specialists Inbound service in the airline industry (English+Italian)

What we are looking for:

Full time availability
English and Italian language level C1
Good knowledge of PC use (intermediate level)
Excellent interpersonal, communication and presentation skills
Propensity for teamwork, problem solving and focus on results
Good disposition to innovative change and learning
Highest reliability punctuality, accuracy and organization
Willingness to work in shifts

About Transcom

We are a global network of 30,000 customer service specialists, in 26 countries, passionate about delivering exceptional customer experiences. Equipped with smart technology, we do the impossible to stay one step ahead of the latest trends while supporting our customers, because we care! At Transcom, we care about our local communities and continually support them; we care about diversity, inclusion, and sustainability; we care about the needs, careers, development, and well-being of our employees.

Apply and find out for yourself!

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Company Information
  • Total Jobs 9 Jobs
  • Location Durrës
  • Rruga/Zona Rruga Taulantia, tek Euromax Kati 2, Lagjia 1 2001 Durrës Albania
  • Profili Call Center