Business Lounge Manager 222 views1 application

Tirana International Airport SHPK (TIA) is seeking to hire a

who will report to the Director of Commercial and Property Department of the company.

Main tasks and responsibilities of the position:
(for indicative purposes only. The responsibilities listed below can be subject of change upon recruitment)

• Provide suggestions and evaluation of options for Business Lounge strategy with the aim of improving profitability and customer satisfaction
• Develop a thorough business plan for TIA Business Lounge, and implement it
• Responsible for day-to-day administration and operation of TIA Business Lounge within the established standards
• Coordinate and manage the provision of service by the Business Lounge staff to customers
• Effectively manage relations with suppliers to ensure the timely provision of supplies within established standards of quality and quantity
• Responsible for Business Lounge office management and administrative tasks
• Responsible for ensuring Business Lounge compliance with all health, safety and hygiene legislation and standards
• Plan staff allocation to cover operation. Prepare daily work plan and adjust accordingly
• Prepare correspondence/memos/new proposals related to Business Lounge activities
• Prepare monthly reports and other reports as requested

Requirements of the position:

• Bachelor Degree
• Knowledge of marketing and customer relationship management
• At least 3 years of working experience in marketing and sales. Experience in hospitality industry preferred
• Relationship management and negotiation skills
• Ability to lead, motivate and manage their team
• Ability to plan, organize and schedule activities of staff
• Strong verbal and written communication skills
• Ability to perform research and suggest creative solutions
• Ability to organize and present information effectively
• Ability to organize, coordinate, prioritize work and meet deadlines
• Fluent in English language
• Committed to providing a high standard of service
• Analytical and numerical skills
• Adept at Microsoft Office software

To apply for the above mentioned position the applicants should fulfill the Application Form, which can be found in the following website: www.tirana-airport.com, and submit it together with a recent CV to the following address: jobs@tirana-airport.com or to the reception of the Administration Building (Rinas).

Human Resources Department will contact only candidates selected from the documentation screening.